http://soapboxrants.net/2009/04/30/tech-support-were-people-too/ Speaking on all things. Sat, 29 Jan 2011 09:51:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://soapboxrants.net/2009/04/30/tech-support-were-people-too/comment-page-1/#comment-1439 Michael Sun, 24 May 2009 00:02:10 +0000 http://soapboxrants.net/?p=396#comment-1439 I've been on both sides and I can't say that one side has it worse than the other. While it's true we get a lot of calls, not all of them are bad. While on the other side of the coin, if you are calling it's probably because something bad has happened. I think it kind of balances out. I've been on both sides and I can't say that one side has it worse than the other. While it's true we get a lot of calls, not all of them are bad. While on the other side of the coin, if you are calling it's probably because something bad has happened. I think it kind of balances out.

]]> http://soapboxrants.net/2009/04/30/tech-support-were-people-too/comment-page-1/#comment-1367 Michael Sat, 23 May 2009 20:02:10 +0000 http://soapboxrants.net/?p=396#comment-1367 I've been on both sides and I can't say that one side has it worse than the other. While it's true we get a lot of calls, not all of them are bad. While on the other side of the coin, if you are calling it's probably because something bad has happened. I think it kind of balances out. I've been on both sides and I can't say that one side has it worse than the other. While it's true we get a lot of calls, not all of them are bad. While on the other side of the coin, if you are calling it's probably because something bad has happened. I think it kind of balances out.

]]> http://soapboxrants.net/2009/04/30/tech-support-were-people-too/comment-page-1/#comment-1366 Finca Mallorca Fri, 22 May 2009 15:49:13 +0000 http://soapboxrants.net/?p=396#comment-1366 So true, we customers should show / practice some courtesy when calling CSR or TSRs because they are human too :) these people answer hundred of calls daily making them tired and stressed too. So true, we customers should show / practice some courtesy when calling CSR or TSRs because they are human too these people answer hundred of calls daily making them tired and stressed too.

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