So here’s the deal…Tuesday, June 15 I woke up early to pre-order my new iPhone 4. I had an iPhone 3g and being 2 1/2 years old, it was getting a bit long in the tooth. While the AT&T servers were committing seppuku for being unprepared for the onslaught of orders, I somehow managed to [...]
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Nobody likes calling tech support. There are droves of sites that recount horror stories of dealing with various companies and their failure to provide the help that is wanted and needed. This will probably never change. I, too, really try to avoid calling any tech support line as long as possible. I will beat Google’s [...] I was on the phone the other day with AT&T. I manage wireless phones for the company I work for and I needed to upgrade one employee’s phone and remove two numbers from suspension so I could issue phones to a couple of new employees. That should be simple process. It should take less than [...] For those of you that have been following my Comcast saga, you can jump down to the last paragraph. Newcomers, you are being treated with a brief summary of the previous trials. More in-depth information can be found in the posts tagged Comcast…just hit up the search feature. The whole thing started about nine or ten [...] Another week and still the high signal issues persist. I figured that since the tech that came out Saturday was one that had been there before and managed to get me fixed back then, I would see some satisfaction. I was wrong. While attempting to watch Good Eats last night I got frozen frames, pixelated [...] |
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