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Comcast Episode Two: Attack of the Fuzz

There I was, minding my own business. It had been a long day at work but the week was now over. I had made it to Friday night. Supper was eaten and the dishes put away. All I had to do was relax on the couch with Doctor Who. The episode teaser was intriguing. The [...]

Comcast Episode One: The Signal Menace

Yep, it’s another Comcast post. The saga continues. I had a tech out Wednesday to diagnose my Max Headroom Syndrome and random HD DVR reboots. Of course, he had to call for some help back at the office because the box reported my cable service had been disconnected. Funny…I recall having paid my bill in [...]

Why Customer Service isn’t.

I’ve used Vonage as my home phone service for a couple of years now. They’ve been great. I only had one issue and that was back in February 2006 when I first switched and they were able to take care of the problem in a matter of moments. So the service has been wonderful. However, [...]