Comcast in the Kiddie Pool

Comcast gets a lot of press and most of it is bad. I still, despite my glowing praises for the Digital Media Outreach, agree with most of what’s said. The service is flaky. The content is mediocre. The price is outrageous. The hardware just plain sucks. But there are even more frustrating problems. Finally, though, I can take one of them off my list.

It seems they have decided to stick a toe into the kiddie pool of the intarweebs. You can at last get an email notification that your bill is ready. I am amazed that one of the largest communication providers in these United States has had the audacity to buck the trend of convenience by not doing what even little mom and pop shops have been doing since 1996. Any third grader with a keyboard can hammer out a quick and dirty script to send a little SMTP message to a specified email address on a specific day of the month.

I won’t get into it too deeply this time since I ranted about this in an earlier post. The long and short of it is this: Comcast has finally started coming out from under its rock and is beginning to offer some of the basic convenience services to its customers that other web enabled companies have offered for no less than 10 years. So if you have Comcast cable or internet service, you can now log into the website and sign up for email notifications for billing.

Sheesh guys, I know corporations move like slugs, but this is downright embarrasing.