In the long struggle with my cable service there has always been one thing that has bugged me. Comcast is arguably one of the largest communication companies in the United States. So why are they about the only company in the United States that still doesn’t have an e-bill option? They give me internet and (sometimes) cable television and can even supply me with telephone service. But I can only get my bill via snail mail. Is it really so hard to send me an email?
I would imagine with all the money Comcast makes from the gouging prices standard in the cable industry they could afford a programmer or two to write a couple of scripts to generate a little email to all subscribers that opt-in saying that their bill is ready. I mean, damn, I can view my bill at the site and I can pay it there as well. All I want is a freakin’ email telling me it’s ready to be taken care of. I’m not asking for a full blown html bill with personal information that can be stolen…just a message that says “Your Comcast bill for <date> is ready. Please visit Comcast.com to pay your bill.” I’ve got an eleven year old daughter that could probably write a script to do this.
That being said, I talked to a lady at Comcast today that said they were supposed to roll that very feature out yesterday but had a problem so it will most likely be a couple of weeks to a month before they try it again. So again I ask, what’s so hard about this? I’m making the assumption that billing information is kept in a database. So all you need is a script to run a query for a bill date and opt-in status that then generates the emails for those people and sends them out. You are planning on making a form on the site to opt in to such a thing, right? After all, I know I’m not alone in the people that have never used their Comcast.Net address.
I’m sure they want a fancy html laden beast of a message but I don’t think that people in general give a damn about how pretty it is or how much it looks like the site (which in my opinion is craptastic). Please hire some people to address this guys. I want email notifications of my bills so you can stop killing trees on my behalf. Besides, I use my inbox as a bill reminder system. Only unpaid bill emails stay there. Everything else is filed away. Anything that hits my physical mailbox is usually forgotten unless it comes from Netflix.
** If you’ve been following my service saga, I promise that I’m working on a new update post. I just need to give the latest developments a little time to simmer before I serve them up.
Today is the day. Mozilla aims to set the world record for most software downloads in 24 hours with their release of Firefox 3 which is expected today. So I say to everyone, the moment the official FF3 release hits the servers, go get it.
Update: According to Lifehacker, the release is set for 10am Pacific. Remember, to count in the record tally, you must download it from the official site in its entirety, updates don’t count.
Looks like Spread Firefox wants to go for a Guinness World Record for the most software downloaded in 24 hours. To tackle this task, they have opted to record unique downloads on what they have dubbed “Download Day”. This date has not yet been set but if you head over to Spread Firefox | Download Day 2008 you can pledge to get your copy of Firefox 3 on that day (which will include signing you up to be emailed the date when it is set. You can also check out their map to see how many pledges have been made in each country so far.
I’ve been using Firefox 3 since Beta 3 (I’m on RC1 now) and other than a little WordPress Stats bug (can’t log in…so I use IE Tab as a workaround) I have seen nothing but great things out of it. I’ve pledged my support to download it on “Download Day”. Will you?
It already appears that my new HD-DVR is a much more stable than Tom Cruise, unlike my last one. But I am still dealing with HD channels suffering from what I call “Max Headroom Syndrome”. This is where…oh if you don’t know who Max Headroom is, hit Google and Youtube for a little much needed education. Between that and the screen and sound just blanking out every minute or so during Poker After Dark, I’m less and less pleased with my new Comcast deal. Continue reading “I Think We Should See Other Providers”
Thanks to a tweet from rstevens, I’ve been introduced so some amusing but disturbing images. Some of these are really well done which makes them all the more creepy. The site is called ManBabies and it seems the premise is a picture with a man and a baby is Photoshopped to swap their heads. I found myself looking on further and further into the site much like one would stare at a train wreck. Some things you see are profoundly disturbing but you just can’t bring yourself to look away.
As I am making my daily journey through the blogosphere, I ran across a post on Lifehacker about streamlining your wallet. The idea has some merit. The gist is that you put all of the barcode numbers for the 9083742987 rewards cards you have on your cell phone so you can remove a metric ton of useless paper and plastic from your wallet or purse. It has some promise but I feel it is too cumbersome to fumble through my address book for all these numbers and then have to type them in or read them out to a clerk who is most likely bored with life in general. After all, I am not putting my phone in their hands. Continue reading “Rewards Cards Overload”
When you visit a forum (like the xda forums I so often refer to in my Tilt posts), there are some rules of etiquette one should follow. I will be using examples from the xda forums throughout this post. First off, there are bound to be stickies. Stickies are threads that are pinned to the top of the forum. They will always be listed first and will be noticeable by either an image of a thumbtack or by the work Sticky: at the beginning of the subject. You should spend some time getting aquainted with those. Why? To become a Sticky, a thread will have information that will be useful for the vast majority of the users of that forum. It is important. That’s why it’s a Sticky. So read it. NOW. Continue reading “Forum Etiquette”
I happen to like some television shows. I also love my DVR. This makes for a wonderfully easy way for me to enjoy the shows I like at a time that is convenient to me. However my current Comcast DVR is less than reliable. I’ve had to delete and recreate my season recordings (that’s a Season Pass for you Tivo users) because they randomly just stop working. Which I of course do not discover until the latest episode of Chuck has already come and gone. Continue reading “Hulu – Internet Television”